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Web booking is flakey

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Anonymous

A week or two ago I had booked a trip using MetroAccess' Web booking page at  https://metroaccess-wb.wmata.com/passweb/hiwire?.a=pHome However, when the pickup time came, the vehicle did not. Upon calling MetroAccess, I was told that no valid reservation had been entered. Probably this was due to a computer software/hardware glitch at Metro's end.

Please fix.

Thomas L. Jones, PhD, Computer Science.

6uhDrJones@76tyalum.MIT.edu