Overall assessment of Metro services you use:
Excellent      Good      Fair      Poor

Metrorail

Primary Metrorail Line Used:
Blue       Red       Orange       Green        Yellow

Check all Concerns that Apply:
Overcrowding, too few cars
Train Delays because of mechanical problems
Elevators, escalators out of service
Parking facility problems
Fares too high
SmarTrip/farecard problems
Cleanliness
Rude, discourteous personnel
Police, security issues
Other:
Other:

Comment:

Metrobus

Primary Metrobus Route Used:

Check all Concerns that Apply:
Overcrowded bus
Bus early
Bus late
Failure to serve stop
Bus didn’t show up
Unsafe operation
Excessive idling
Fares too high
Cleanliness
Rude, discourteous personnel
Police, security issues
Other:
Other:

Comments:

Paratransit Comments:

Other Concerns/General Comments:

We will include survey data only from those who identify themselves (to avoid multiple entries). However, communication with MetroRiders.Org is considered privileged information. We will not post your name or e-mail address. We will not reveal, publish, or otherwise disclose any communication without your express permission. Your confidentiality and privacy are assured. Our privacy policy is available here.

Your Information (* indicates a required field)
E-mail*:

Please subscribe me to MetroRiders.org E-Mail Alerts.